Terms of Service

The rules and guidelines for using Gigtime.

Last updated: February 26, 2026

These Terms of Service ("Terms") govern your access to and use of the Gigtime application and website (the "Service") operated by Websites Matter, LLC ("Company," "we," "us," or "our"), a Florida limited liability company.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

1. Eligibility

You must be at least 18 years old to use the Service. By using Gigtime, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

2. Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update your information if it changes
  • Accept responsibility for all activity under your account
  • Notify us immediately at support@gigtime.app if you suspect unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Description of Service

Gigtime is a time tracking application designed for freelancers and professionals. The Service allows users to track time, manage clients and projects, and generate reports. Features and usage limits vary between the free and Pro subscription tiers, as described in the app and on our website.

4. Subscription and Payments

4.1 Free and Paid Tiers

The Service offers both free and Pro subscription options. Pricing is as displayed in the app and on our website.

The free plan includes limited active clients and projects, advertisements, and Gigtime-branded invoicing. The Pro plan removes all limits, removes advertisements, and includes additional features such as white-label invoicing, reports, and data exports.

4.2 30-Day Pro Trial

Every new account receives a 30-day trial of the Pro plan at no cost and with no credit card required. At the end of the trial period, your account will automatically transition to the free plan unless you choose to subscribe to Pro. No charges will occur without your explicit action.

4.3 Billing

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selection). Payment is processed through third-party payment processors including Stripe, Apple App Store, and Google Play Store.

4.4 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method on file for the renewal.

4.5 Cancellation and Downgrading

You may cancel your subscription at any time through your account settings or the applicable app store. Upon cancellation:

  • You will retain Pro access until the end of your current billing period
  • No prorated refunds will be issued for unused time
  • Your account will revert to the free tier after the billing period ends
  • No data is deleted when you downgrade — all your time entries, clients, projects, and invoices are preserved

4.6 Free Plan Limits

If your account exceeds free plan limits when transitioning from Pro, you will be asked to choose which clients and projects remain active. The remaining items will be set to inactive.

  • Inactive clients and projects are hidden from view, but your data is preserved and will be fully restored if you upgrade to Pro
  • You may deactivate an active client or project at any time
  • You may create a new client or project at any time, provided you are within the active limits
  • You may reactivate a previously inactive client or project, but doing so locks that item as active for 30 days — it cannot be deactivated during that period

The 30-day reactivation lock exists to prevent misuse of the free plan. Upgrading to Pro removes all limits immediately.

4.7 No Refunds

All payments are final and non-refundable. We do not provide refunds or credits for partial subscription periods, unused features, or dissatisfaction with the Service. Since every account starts with a 30-day free trial, you have the opportunity to evaluate the full Service before any payment is required.

4.8 Price Changes

We reserve the right to change subscription prices at any time. If we change pricing for an active subscription, we will notify you at least 30 days in advance. The new price will apply at your next billing cycle after the notice period.

5. Your Content and Data

5.1 Ownership

You retain full ownership of all data you create in Gigtime, including time entries, client information, project data, and invoices ("Your Content"). We do not claim any ownership rights over Your Content.

5.2 License to Us

By submitting Your Content, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service to you. This license ends when you delete your account.

5.3 Your Responsibilities

You are solely responsible for Your Content and represent that:

  • You own or have the right to use and share the content
  • Your content does not violate any third-party rights
  • Your content complies with applicable laws

You are responsible for the accuracy of Your Content. We are not liable for errors in your time tracking, invoicing, or billing that result from inaccurate data entry.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Infringe on the intellectual property rights of others
  • Transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use automated tools to scrape, crawl, or overload the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Impersonate any person or entity
  • Use the Service for any fraudulent or deceptive purpose
  • Use the Service to compete with us or build a similar product
  • Resell, sublicense, or redistribute the Service without our written consent

We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

7.1 Our Rights

The Service, including its design, features, code, branding, and documentation (excluding Your Content), is owned by Websites Matter, LLC and protected by intellectual property laws. The Gigtime name, logo, and related marks are trademarks of Websites Matter, LLC.

7.2 Restrictions

You may not copy, modify, distribute, sell, or lease any part of the Service or its content without our express written permission.

8. Third-Party Services

The Service integrates with third-party services including payment processors, analytics providers, and advertising networks. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

9. Disclaimers

9.1 "As Is" Basis

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.2 No Guarantees

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.3 Data Accuracy

You are responsible for verifying the accuracy of any time tracking data, reports, or invoices generated through the Service. We are not responsible for errors in your billing, invoicing, or tax reporting.

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice when possible.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBSITES MATTER, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Websites Matter, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your Content
  • Your violation of these Terms
  • Your violation of any third-party rights

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before filing any formal dispute, you agree to contact us at support@gigtime.app to attempt to resolve the matter informally within 30 days.

12.2 Binding Arbitration

Any dispute arising from these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration shall take place in the State of Florida. The arbitrator's decision shall be final and binding.

12.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

12.4 Exceptions

Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any proceedings not subject to arbitration shall be resolved in the courts located in Palm Beach County, Florida.

14. Termination

14.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in the Service.

14.2 By Us

We may suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination may include violation of these Terms, fraudulent activity, or extended inactivity. We will provide notice when reasonably possible.

14.3 Account Deletion

You may request account deletion from your account settings at any time. Upon deletion:

  • All your data will be permanently removed within 30 days
  • Active subscriptions will be canceled
  • This action cannot be undone

14.4 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete Your Content after termination, subject to our Privacy Policy.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. For significant changes, we will also notify you via email or an in-app notification. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Websites Matter, LLC regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

16.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

17. Contact Us

If you have questions about these Terms, please contact us:

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