Frequently Asked Questions

Everything you need to know about Gigtime. Can't find your answer? Reach out — we respond within 1 business day.

General

Gigtime is a time tracking and invoicing app built for freelancers. Track time with a simple entry grid, a real-time cross-device timer, or both — then turn those hours into professional invoices. Available on iOS, Android, Web, Windows, macOS, and Linux with real-time sync across all devices.
Gigtime gives you the flexibility to track time your way — log hours in a grid after the fact, use a cross-device timer in real-time, or combine both. Plus, free invoicing is included on every plan, something most competitors charge extra for. No team features you'll never use, no enterprise bloat. Just what freelancers actually need.
Absolutely. Gigtime was designed to fill the gap AND.CO left when it shut down. You get the same entry-based time tracking, client management, and invoicing — plus modern features like a cross-device timer, real-time sync, and native apps for every platform. You can even import your AND.CO data via CSV.
Yes! Gigtime is live now. The web app is available at app.gigtime.app, and native apps for Windows, macOS, Linux, iOS, and Android are available for download.
Gigtime is built and maintained by Websites Matter, LLC, a software company based in South Florida, USA. We're a small, focused team that builds tools for freelancers because we are freelancers.

Features & Usage

You have two options: use the entry grid to log hours after the fact (great for end-of-day logging), or start the real-time timer that syncs across all your devices. You can also combine both methods — whatever fits your workflow.
Absolutely. Gigtime works on iOS, Android, Web, Windows, macOS, and Linux. Your time entries, clients, projects, and invoices sync in real-time across all devices. Log hours on your phone, review them on your laptop — everything stays in sync.
It syncs instantly. Start a timer on your phone, and you'll see it running on your laptop, tablet, or any other device where you're logged in. Stop it from anywhere — no manual syncing required.
Yes. On the free plan you get 2 clients with 1 project each. On Pro, you get unlimited clients and projects — each with custom colors, hourly rates, and detailed tracking.
Yes — and it's included free on every plan. Turn your tracked hours into professional invoices and send them directly to clients. Pro users get white-label invoicing (your branding, not ours) and additional invoice features.
Pro users can export time entries to CSV for taxes, record-keeping, or importing into other tools. Reports can also be exported as PDF or CSV.

Pricing & Plans

Yes. The free plan includes 2 clients, 1 project per client, unlimited time entries, invoicing, the cross-device timer, and real-time sync. No time limits, no hidden fees.
$3.99/month or $39.99/year (save 16% with annual billing). Pro unlocks unlimited clients and projects, reports and CSV exports, white-label invoicing, and an ad-free experience.
Every new account gets a 30-day Pro trial with full access to all features — no credit card required. After 30 days, you can subscribe to Pro or continue on the free plan. No surprises.
You keep using Gigtime. Your account automatically switches to the free plan. All your data stays intact — you just lose access to Pro features like unlimited clients, reports, and white-label invoicing. Upgrade anytime to get them back.
Yes. No contracts, no cancellation fees. Cancel your Pro subscription whenever you want and you'll keep access through the end of your billing period. After that, you're back on the free plan.

Technical & Security

Yes. Gigtime uses Supabase (built on PostgreSQL) with row-level security, meaning your data is isolated and only accessible to you. All connections are encrypted with TLS, and we support two-factor authentication (2FA) for additional account security.
Gigtime is designed as an online-first app. You need an internet connection to sync data across devices and access your account. We're exploring offline support for a future release.
Yes — Pro users can import CSV files from AND.CO, Toggl, Clockify, Harvest, or any generic CSV format. The import wizard maps your columns and lets you review everything before importing.
iOS, Android, Web (any modern browser), Windows, macOS, and Linux. All platforms sync in real-time, so you can switch between devices seamlessly.

Getting Started

Sign up free at app.gigtime.app or download the native app for your platform. Create your account, add a client and project, and start tracking time. The whole setup takes less than two minutes.
No. You can sign up and start your 30-day Pro trial without entering any payment information. When the trial ends, you'll continue on the free plan unless you choose to subscribe.
Email us at support@gigtime.app or use the contact form on our website. We typically respond within 1 business day.

Still have questions?

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