Starting today, Gigtime Pro can send your invoice and report emails from your own email domain. When you email a client an invoice, it arrives from billing@yourstudio.com — your name, your domain — instead of a generic gigtime.app address. Setup takes a few minutes in Settings, and once your domain is verified, every invoice and report email you send switches over automatically.
Why the from address matters
Think about the last invoice you received from a supplier. If it came from their own domain, you probably didn't think about it at all — and that's the point. An invoice from billing@yourstudio.com reads as a bill from your business. An invoice from a tool's address reads as a notification from software your business happens to use. Same PDF, same amount due, different impression.
There's a practical side too. Three things improve when the email comes from your domain:
- It looks like you. Your domain in the from line, your name in the sender field. Clients see your brand from the inbox list onward, before they've opened anything.
- Replies go where you expect. When a client hits reply to ask about a line item, the thread lives on your domain, with the rest of your client correspondence.
- Better deliverability. Email from a verified domain with proper DNS records is exactly what inbox providers want to see. Mail sent on your own domain's authority is less likely to land in spam or get flagged as promotional — which matters a lot when the message is an invoice you'd like paid this month.
We already offered white-label invoicing on Pro — your logo and branding on the invoice itself, no "made with Gigtime" footer. Custom email domains finish the job. Now the whole chain, from the inbox to the PDF, carries your brand and only your brand.
How to set it up
You'll need a domain you own (the one your website or email already runs on is perfect) and access to its DNS settings — the same place you'd point a domain at a website host.
- Open Settings → Invoice settings and find the Email Domain section.
- Add your domain —
yourstudio.com, or a subdomain if you prefer. - Gigtime shows you a few DNS records to add. Copy them into your domain provider's DNS panel (Namecheap, Cloudflare, GoDaddy — wherever your domain lives).
- Hit Verify Domain. Verification usually completes within minutes, though some DNS providers take a little longer to publish new records.
That's it. Once the domain shows as verified, invoice and report emails start going out from your address. No per-email toggle, nothing to remember. And if you haven't set a domain up — or you remove one — everything keeps working the standard way, so there's no risk in trying it.
The DNS records are the only mildly technical step, and it's copy-paste. The step-by-step guide in our docs covers the details and DNS troubleshooting — and if you get stuck, email us and we'll walk you through it for your specific provider.
What's included
Custom email domains cover the client-facing email Gigtime sends on your behalf:
- Invoice emails — including recurring invoices, which go out on schedule from your domain without you touching anything
- Report emails — one-off sends and scheduled reports alike
Account emails like password resets still come from Gigtime — those are from us to you, so that's where they should come from.
Custom email domains are a Pro feature, and it's included in the existing price — $3.99/month or $39.99/year, same as before. If you're on Free, this joins reports, exports, and white-label invoicing on the list of reasons to start a 30-day Pro trial — no credit card required. (Invoicing itself stays free for everyone, as always.)
What's next: Teams
One more thing. The next big item on our list is Teams — shared workspaces for small agencies and studios, so a few people can track time against the same clients and projects and invoice from one place. It's been the most requested feature since launch, and it's now what we're actively working on. No date to promise yet, but if you run a small team and want to shape how it works, we'd love to hear from you.
Until then: add your domain, send an invoice, and enjoy watching it land in your client's inbox wearing your name. Open Gigtime and try it today.